If you are not completely satisfied with your purchase Kaviar South Sea Pearls Inc has a 60 day money back return policy. Items must be returned in original unworn condition. If you have decided that what you have received is not for you, simply follow the instructions below.

Please note custom orders are non-refundable.

Preparing a Return Shipment:

  1. Call 1.877.919.1020 to obtain a return authorization number .
  2. Ensure all pieces and accessories that are being returned are included in shipment.
  3. Make sure that all items are in original condition and have not been worn.
  4. Package the items in the same way in which they were received and securely fasten clasp, etc. to make sure that the items do not scratch or damage during shipping.
  5. If coming from outside of Canada please be sure to state that it is a ‘Return’ on the customs documentation.
  6. Address the return package to:

Fashion Central
Suite #208, 805 - 1st Street SW
Calgary, Alberta, Canada
T2P 7N2

An email confirmation will be sent upon receipt of your returned items and the full refund (excluding shipping costs) will be applied and processed in the same form as the original payment. The full refund amount will appear on your following credit card statement.

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